Anychat Vs Intercom: Ultimate Chat Solution Comparison
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When it comes to providing customer support on your website, you need reliable tools. In this article, we will compare two popular options: AnyChat and Intercom.
Overview of AnyChat
AnyChat is a powerful tool for website customer support. It displays a multifunctional contact button on every page of your site. With AnyChat, you can provide multiple contact methods to your visitors.
- Real-time chat with visitors
- Multiple contact methods
- Deeplinking technology support
- Live chat integrations
AnyChat allows you to connect with your website visitors in real-time. This means you can answer questions, offer support, or engage in conversations immediately.
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Overview of Intercom
Intercom is another popular tool for customer support. It offers a live chat feature and several other functionalities. Intercom is known for its user-friendly interface and robust features.
- Live chat with visitors
- Automated messages
- Customer engagement tracking
- Integration with various platforms
Intercom helps businesses manage customer interactions effectively. It provides tools for tracking engagement and automating responses.
Comparison of Features
| Feature | AnyChat | Intercom |
|---|---|---|
| Real-time chat | Yes | Yes |
| Multiple contact methods | Yes | No |
| Automated messages | No | Yes |
| Integration with platforms | Yes | Yes |
| Customer engagement tracking | No | Yes |
| Deeplinking technology | Yes | No |
Plans & Pricing
Anychat Plans
AnyChat offers three pricing plans:
- Multisite: One-time payment of $49
- Basic Agency: One-time payment of $98
- Unlimited Agency: One-time payment of $147
All plans come with lifetime access, unlimited workspaces, widgets, domains, and channels. They also include features like shared inbox, chat flows, knowledge base, helpdesk, CRM, canned responses, and unlimited customizations.
Intercom Plans
Intercom offers monthly subscription plans:
- Starter: $39/month
- Grow: $99/month
- Accelerate: Custom pricing
- Scale: Custom pricing
Intercom’s plans provide access to live chat, automated messages, customer engagement tracking, and integrations. The higher-tier plans offer advanced features and custom solutions.
Pros and Cons
Pros Of Anychat
- One-time payment for lifetime access
- Multiple contact methods
- Real-time chat with visitors
- Deeplinking technology support
- Live chat integrations
Cons Of Anychat
- No automated messages
- No customer engagement tracking
Pros Of Intercom
- Live chat with visitors
- Automated messages
- Customer engagement tracking
- Integration with various platforms
Cons Of Intercom
- Monthly subscription fees
- No deeplinking technology support
- Limited contact methods
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Which One Should You Choose?
Both AnyChat and Intercom offer valuable features for customer support. If you prefer a one-time payment and multiple contact methods, AnyChat might be the better choice. On the other hand, if you need automated messages and customer engagement tracking, Intercom is a solid option.
Consider your business needs and budget when making a decision. Both tools can help you provide excellent customer support and improve your website’s engagement.
For more information, visit the official AnyChat page.
Frequently Asked Questions
What Is The Main Difference Between Anychat And Intercom?
Anychat is a multifunctional contact widget, while Intercom focuses on customer communication and engagement.
How Does Anychat Integrate With Other Platforms?
Anychat integrates with platforms like OneSignal, Twilio, Telegram, and Perfex CRM for seamless communication.
Which Is Better For Real-time Customer Support?
Both Anychat and Intercom offer real-time customer support, but Intercom has more advanced features.
Does Anychat Offer Customization Options?
Yes, Anychat allows extensive customization of widgets, channels, and branding.
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